Privacy Policy

1. Introduction

Welcome to eCourse.my. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, courses, and digital products.

2. Information We Collect

We may collect personal information including your name, email address, phone number, billing details, login credentials, and learning activity data when you register, purchase courses, or interact with the platform.

3. How We Use Your Information

Your information may be used to:

• Create and manage user accounts
• Process payments and transactions
• Deliver course access and digital products
• Improve platform performance and user experience
• Send important notifications, updates, and promotional content
• Provide customer support

4. Payment Information

Payments are processed through secure third-party payment gateways. eCourse.my does not store full credit card or sensitive banking information on our servers.

5. Cookies & Tracking Technologies

eCourse.my may use cookies, analytics tools, and tracking technologies to improve functionality, analyze traffic, and personalize user experiences.

6. Data Sharing

We do not sell or rent your personal information. However, we may share limited information with trusted third-party service providers such as payment gateways, email services, analytics platforms, or hosting providers when necessary for platform operations.

7. Data Security

We implement reasonable technical and organizational measures to protect user information against unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee complete security.

8. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and ensuring their devices and internet connections remain secure.

9. Children’s Privacy

eCourse.my does not knowingly collect personal information from children without parental or guardian supervision. Parents are encouraged to monitor children’s online activities.

10. Email Communications

Users may receive transactional emails, account notifications, learning updates, promotional campaigns, and announcements related to platform services. Users may unsubscribe from marketing emails where applicable.

11. Third-Party Links

The platform may contain links to third-party websites or embedded services such as YouTube videos or external tools. eCourse.my is not responsible for the privacy practices of external websites.

12. Data Retention

We may retain user information for operational, legal, security, and business purposes unless deletion is requested and permitted under applicable laws.

13. User Rights

Users may request to access, update, or delete their personal information by contacting us, subject to legal and operational requirements.

14. Changes to This Policy

eCourse.my reserves the right to modify or update this Privacy Policy at any time. Changes become effective immediately upon publication on the website.

15. Governing Law

This Privacy Policy shall be governed by the laws of Malaysia.

16. Contact Information

eCourse.my
Website: https://ecourse.my
Email: support@ecourse.my

17. Consent

By using eCourse.my, you consent to the collection and use of information in accordance with this Privacy Policy.